How do I get my calendars from my Exchange or Outlook.com/Hotmail.com/Live.com account to show in DigiCal?

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1. Go to your device's Android settings

 

 

 

2. Scroll down to Accounts

 

 

3. Tap on  + Add account

 

4. ADD YOUR EXCHANGE/OUTLOOK.COM/HOTMAIL.COM/LIVE.COM LOGIN DETAILS:

A. For all of the above account types, you'll need to add it as an EXCHANGE ACCOUNT. This can also be called: Corporate, Enterprise, (Microsoft) Exchange Activesync, etc. depending on device. (If you don't see any of these as an option, please make sure that your stock email and calendar apps are not disabled on your device). 

*For Galaxy devices it's possible you'll see both Exchange (with a Gmail icon) as well as Exchange Activesync, in that case you'll need to choose the one that mentions Activesync as the first one is not for syncing calendars).

 

 

B. If you previously added your Outlook/Hotmail/Live account under a non-Exchange account type (for example as an Outlook.com account type, under another calendar/email app or under the stock calendar/email app, then you'll need to disconnect the email address from that account type first), if not you'll get an error message saying something like 'this email account is already in use'. Once added as an Exchange account you can always sync email/calendar/contacts through the Exchange account settings. 

C. Fill in your email address and password to connect with the Exchange server  

For Exchange users: press "manual setup". Please double check with the Exchange administrator for the exact inputs as this will be different for different users).

For Outlook.com/Hotmail.com/Live.com users: fill in your email address and press "manual setup". 

Select the Exchange option and tap next:

Enter your password and tap on next:

 

If there is a Domain field, leave it blank. Make sure secure connection (SSL) is selected and change the server name to s.outlook.com then tap on next:

*if this doesn't work try again with m.hotmail.com instead of s.outlook.com

Make sure sync calendar is selected and tap on next to finish the set up:

*Please be careful to enter upper and lower case letters correctly when you enter your username and password as this can otherwise lead to syncing issues

5. After setting up the account:  

A. Please check whether the sync has been properly set up. In the settings, scroll to accounts and tap on the account you have recently created. 

 

B. Check to see what color the sync icon is

 

6. After you have set up your account, go to DigiCal's calendar menu and check if all your calendars are selected to be synced and selected to be visible in DigiCal.

7. Please don't disable or uninstall the stock calendar that came with your device as your device needs this to sync calendars correctly.

 

*If you still encounter syncing issues after set-up, please check our troubleshooting guide.

 

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